When Managers Make the Wrong Decision & Create A Hostile Work Environment

Article Discussed

Questions to Ask:
1. Would you as the Olive Garden Manager asked those racist customers to leave or adhere to their request for a non-black server?

2. Should leaders be responsible for maintaining a non-hostile work environment, even if it is caused by a client or customer?

3. If you work for an employer who allows these type of customer/client to patronize their business, would you still work for them?

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