Category: process development

The Hidden Costs of Not Having Standard Operating Procedures (SOPs)

Posted on by MentorShelly, the DREAM Career Coach

In the realm of business operations, Standard Operating Procedures (SOPs) are often revered as the gold standard. Acting as a guiding light, they ensure consistency, foster efficiency, and maintain quality across the board. But what transpires when a business operates devoid of SOPs? It isn’t merely the evident operational hiccups; the lack of SOPs camouflages a series of stealthy costs that can slowly erode a business’s foundation.

1. Inconsistency in Deliverables

A business sans SOPs is like a ship without a compass. Various team members might handle identical tasks differently, leading to uneven outcomes. For your clients and customers, inconsistent service can translate to a diminished trust in your brand.

2. Skyrocketing Training Costs

Envision the induction of a new team member. In the absence of SOPs, their learning curve becomes steeper and dependent on colleagues, each imparting their unique version of “how we do things here”. This not only protracts the onboarding phase but can instill incorrect practices.

3. The Perpetual Time Sink

SOPs are synonymous with efficiency. Without their guiding presence, employees are often left to reinvent the wheel, culminating in squandered hours and compromised productivity.

4. The Achilles’ Heel: Over-reliance on Key Players

Every organization has its linchpins. But what transpires when they’re unavailable or part ways? In a setup without SOPs, their departure can create a knowledge chasm, severely destabilizing operations.

5. The Cascade of Errors and Rework

Ambiguity and lack of structured guidance amplify the risk of blunders. Such missteps demand corrections, escalating costs, and potentially alienating clientele.

6. The Scaling Conundrum

For an enterprise eyeing growth, SOPs are the bedrock. They offer a blueprint for replication, ensuring that expansions or new inductees resonate with the established efficiency. Without these procedures, scaling evolves into a logistical nightmare.

7. Erosion of Employee Morale

An environment bereft of SOPs can be a breeding ground for uncertainty. This unpredictability can gnaw at an employee’s confidence, dampening their enthusiasm and potentially spiking attrition rates.

8. Legal Minefields and Compliance Quagmires

For sectors where adherence to regulations is paramount, missing SOPs can spell disaster. Unintended regulatory infringements can ensnare the enterprise in a web of legal ramifications.

Charting the Way Forward with MentorShelly Consultation Services

Navigating the business seas without the compass of SOPs can be treacherous. Recognizing these hidden costs is just the beginning. Transforming this knowledge into actionable change is where the real journey begins.

MentorShelly Consultation Services specializes in guiding businesses through this transformation. Our expertise lies in crafting bespoke SOPs tailored to your unique operational needs, ensuring you sidestep these hidden pitfalls.

While the inception of SOPs may appear daunting, their long-term dividends in operational excellence, employee satisfaction, and scalable growth are undeniable. If your enterprise hasn’t ventured into the world of SOPs, now is the moment.

Ready to fortify your business operations? Schedule a business consultation with MentorShelly Consultation Services today, and let’s pave the path to operational brilliance together.

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Ready to have MentorShelly help you structure your business SOPs? Go Here.

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You Won’t Believe What HR Consultants Can Do for Your Business

Posted on by MentorShelly, the DREAM Career Coach

As a business owner or manager, you may be familiar with the myriad of employment laws and ethical standards that govern your company’s operations. However, with the constantly evolving legal landscape and increased public scrutiny, it can be challenging to keep up and ensure your business is staying compliant and ethical. This is where HR consultants come in.

HR consultants are experts in employment laws and ethical practices, and they can help your business navigate these complex areas. Here are just a few ways HR consultants can assist you:

Conducting HR Audits: HR consultants can perform audits of your company’s HR policies, procedures, and documentation to identify any areas of noncompliance or ethical concerns. This can help you identify potential issues before they become costly legal problems.

Developing HR Policies and Procedures: HR consultants can create customized HR policies and procedures that are tailored to your business’s unique needs while ensuring compliance with employment laws and ethical standards.

Providing Training and Development: HR consultants can provide training to your employees and managers on a variety of topics, such as sexual harassment prevention, diversity and inclusion, and ethical decision-making.

Responding to Complaints: HR consultants can assist with investigating and responding to employee complaints, ensuring that they are handled in a fair and ethical manner that is compliant with employment laws.

Staying Up-to-Date: HR consultants stay up-to-date on changes in employment laws and ethical practices, ensuring that your business is always compliant and ethical.

HR Consultants are an essential resource for any business looking to maintain compliance with employment laws and ethical standards. By partnering with an HR consultant, you can rest assured that your business is operating in a manner that is both legally and ethically sound. If you’re looking for help in your business, please click here to get started.

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Is The Great Resignation is Going On? 3 Reasons Why it’s Still Happening

Posted on by MentorShelly, the DREAM Career Coach

The Great Resignation: Still Going Strong

It’s been a little over a year since the Great Resignation first began. For those of you who don’t know, the Great Resignation is when employees across various industries start quitting their jobs en masse in pursuit of other opportunities. The resignation wave started in late 2019 and has continued unabated ever since. So, is the Great Resignation still going on? Let’s take a look.

The answer, quite simply, is yes. If anything, the Great Resignation appears to be picking up steam. In the last quarter of 2020 alone, nearly 4% of workers across all industries resigned from their jobs. That might not sound like much, but it represents a significant increase from previous quarters. And it’s not just low-level employees who are resigning; senior managers and executives are quitting at an increasing rate as well.

1. Toxic Work Environment
So, what’s the deal with this so-called “Great Resignation?” You might be asking yourself. Well, let’s just say that it’s not for the faint of heart. If you’re considering quitting your job because of a toxic work environment, here are a few things you should keep in mind. First of all, it’s important to have a solid plan in place. What will you do after you resign? What are your financial obligations? What are your long-term career goals? Once you have a good understanding of your situation, you can start to put together a game plan. Secondly, remember that resigning is not a decision to be made lightly. It’s important to weigh the pros and cons before making any decisions. Finally, don’t forget that you’re not alone. There are plenty of people who have gone through the same thing and come out the other side successfully. If you’re feeling lost or uncertain, reach out to a trusted friend or family member for support. Whatever you do, don’t let a toxic work environment get the best of you.
Second, businesses have become more flexible in recent years. Thanks to advances in technology, more and more businesses are allowing employees to work remotely or on a flexible schedule. This has made it easier for people to quit their jobs and start their own businesses or pursue other ventures.

2. Employee Found Better Job Opportunities with More Flexibility
It’s official- the Great Resignation is still going strong. Every day, more and more people are deciding that they’ve had enough of the traditional 9-5 grind and are instead opting for jobs that offer more flexibility and a better work-life balance. And who can blame them? With the technological advances of the past few years, there’s no reason why we should all be stuck in a office from 9 to 5. So if you’re thinking about joining the ranks of the Great Resigners, here are a few things you should do first.

First, take some time to assess your skills and experience. What are you good at? What do you enjoy doing? What kind of work do you see yourself doing in the long term? Once you have a good understanding of your strengths and weaknesses, it will be easier to identify which jobs would be a good fit for you.

Next, start doing your research. There are lots of different job options out there, so take some time to explore all of your options. What kinds of jobs are available in your field? What kinds of companies are hiring? What kind of salary can you expect to earn? The more you know about your options, the easier it will be to find a job that’s right for you.

Finally, don’t be afraid to seize opportunity when it comes knocking. The Great Resignation is still going strong, but that doesn’t mean it will last forever. So if you find a job that seems like a good fit, don’t hesitate to apply. Who knows? You might just be the next Great Resigner.

3. Employees Don’t Like the Job Anymore
It seems like the Great Resignation is still going strong. Employees everywhere are getting fed up with their jobs and are quitting in droves. If you’re one of those people who are thinking about quitting, there are a few things you should do first. First, make sure you have another job lined up. There’s nothing worse than quitting your job and then being unemployed. Second, give your notice in a professional way. Don’t just leave a nasty note for your boss – that’s just childish. Third, make sure you have all your ducks in a row before you leave. Give your employer plenty of notice so they can find a replacement for you, and make sure you tie up any loose ends before you go. And finally, don’t forget to enjoy your last few days at work. after all, once you quit, you’ll never be able to come back!

4. Employees Don’t Want to Work…Period!
What’s the deal with employees these days? It seems like they just don’t want to work. Every day, more and more people are quitting their jobs and leaving the workforce altogether. Some say it’s because they’re tired of being undervalued and overworked. Others say it’s because they just don’t find meaning in their work anymore. Whatever the reason, it’s clear that the great resignation is still going strong. So what can employers do to combat this trend? For starters, they can try to create a more positive work environment. This means providing fair wages, reasonable hours, and meaningful work. Additionally, employers should focus on building relationships with their employees. After all, people are more likely to stick around if they feel valued and appreciated. Ultimately, it’s up to employers to make the workplace somewhere employees actually want to be. Otherwise, they’ll just keep voting with their feet.

There’s no question about it: the Great Resignation is still going strong. Every day, thousands of people across the country resign from their jobs in pursuit of new opportunities. So if you’re thinking about resigning from your job, you’re certainly not alone!

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New to the Job – Stand Out Positively in 3 Ways

Posted on by MentorShelly, the DREAM Career Coach

You’re new to the job, and you want to make a good impression. It’s important to make a positive impression in your new position. Here are three (3) actions to take to stand out positively. First, be sure to show up on time and prepared for your shifts. This means having all the necessary equipment and being ready to work when your shift starts. Second, go above and beyond what’s expected of you. This could mean cleaning up around the workplace or offering to help with a project that’s outside of your normal duties. Finally, be friendly and positive with your co-workers and customers. This will help create a pleasant working environment and make you more likely to be remembered in a positive light. By following these simple tips, you can make a great impression and stand out from the rest.

A) Show Initiative

So you’ve landed a new job. Congrats! Now it’s time to show your boss what you’re made of by being the most proactive employee they’ve ever seen. But where to start? Here are a few ideas:

-Offer to help with tasks that are outside of your normal job description. If you see someone struggling with something, ask if you can lend a hand.

-Don’t be afraid to take initiative on projects. If you have an idea for something, speak up! Your boss will be impressed by your creativity and drive.

So go out there and show them what you’re made of! With a little hard work and determination, you’ll be on your way to success in no time.

B) Ask Key Questions

Now it’s time to ask some key questions to get yourself up to speed. What are the company’s core values? What is the dress code? What are the expectations for overtime? Asking these questions now will help you hit the ground running and avoid any unwelcome surprises down the road. And if you’re ever unsure about something, just ask. It’s better to ask and seem like a rookie than to not ask and look like an idiot. So go ahead and ask away – your new colleagues will be happy to help you out.

C) Come in 30 Minutes Early to Increase Your Learning Curve

One of the best pieces of advice for those who are new to the job is to come in early. This not only shows your boss that you’re dedicated, but it also allows you to learn the ropes faster. You can use this time to familiarize yourself with the company’s systems and procedures, and to get to know your co-workers. Additionally, coming in early gives you a chance to get started on your work before the distractions of the day set in. So if you’re looking to make a good impression and hit the ground running, be sure to arrive at your new job a little bit.

It can be daunting when starting a new job, but remember that you have the opportunity to make a positive impact. We hope these tips will provide some guidance as you begin your journey with your new team. If you need additional help or want to connect with me directly, don’t hesitate to reach out here. I wish you all the best in your new role!

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Parents…Are Your Kids Prepared for Their Professional Life?

Posted on by MentorShelly, the DREAM Career Coach

 

Parents, you know at some point, your children have to grow up. Some kids want to rush the process, others want to take their own sweet time to get there. What these high school kids must understand, like you do, that TIME waits for NOBODY. In the current political and sociological climate, these kids must take their future professional life far more serious or they will be left behind economically and socially.

Depending on your ethnicity, culture and economic situation, the kids have to be even more prepared for the risks and unexpected roadblocks in the professional environment, just for living in their own skin. The more preparation these kids have, the better off their future professional prospects will be. Sometimes I wish an experienced professional had taken me under their wings and showed me the ropes, so I would not have had to learn by being “baptized by fire”. I want your kids to not have to go through that, so here are four things they can do to start preparing:

1. Figure out what they really want to do or like doing professionally. They can start by using my FREE MentorShelly DREAM Career Guide to help them figure this out.

2. Create their first set of career marketing tools (resumes, letters of recommendations and cover letters). Keep in mind that high school kids may not have much
experience, but they can use what they know how to do now and letter of recommendation from their teachers, sport team leaders they may be involved with in school or community or from volunteer group leaders for activities they are involved. If your kids already have some of these career tools and need to review them, MentorShelly can help by offering Career Tools Review Service to assure the tools are working for them or for you as a parent in the professional
environment.

The kids need to be prepared for the job/career interviews. You can utilize sample questions on the internet or if you are looking for more targeted help with this for you and your kids, check out the interview audio series here to get the help you need.

Learn and utilize negotiations strategies once they are offered job opportunities. The negotiations may not apply in their first job but any jobs or career opportunities after that…they will absolutely need to understand what to say, what questions or ask and how to respond to future employers. If your kid or you struggle in this area, then schedule a Career Strategy Session, to make the most of the career opportunities.

To make sure your kids are ready for all the challenges they will face with growing up in such a changing environment, do your best to teach them early. The best way to give them the competitive edge in the professional environment is to provide the with the necessary career tools and strategies, so they can win economically.

Looking for resume services, interview coaching and career strategy consultations? Go here.

If you are looking for help in the overall job market, interview tips and more, purchase my new book here.

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Alabama Corrections Officer Disappears

Posted on by MentorShelly, the DREAM Career Coach

Article I discussed link here.

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If you are looking for help in the overall job market, interview tips and more, purchase my new book here.

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