CEO Fireside Chat™: When Your Business Has Policies but No Accountability

Your company may have an employee handbook. You may have policies covering harassment, attendance, leave, workplace conduct, performance management, and employee complaints. But here is the uncomfortable question: What happens when leaders ignore those policies—or enforce them only when it is convenient? A policy sitting in a handbook does not protect your business by itself. Protection … Continue reading CEO Fireside Chat™: When Your Business Has Policies but No Accountability →

The Compliance Hook™: Every Interview Process Needs Structure

A candidate arrives for an interview. Three managers ask whatever comes to mind. One focuses on job experience. Another spends 20 minutes discussing personality. The third asks questions that should have never left their mouth. Then everyone meets afterward and says, “I just have a feeling about this person.” That is not an interview process. … Continue reading The Compliance Hook™: Every Interview Process Needs Structure →