Your business has that one employee who knows everything. They know how to calm the difficult client, correct the payroll error, find the missing document, train the new hire, reset the system, and locate the password that everyone swore was saved somewhere. When something goes wrong, the team immediately says: “Ask her.” That may feel efficient—but … Continue reading Let’s Get Real™: Great Businesses Run on Processes, Not Personalities
Tag: employee training
Avoiding the Justice Department’s Wrath: 4 Lessons from a $360K Sexual Harassment Lawsuit
Press Release Article from the Justice Department In a recent case, the Justice Department secured a $360,000 settlement against a New Mexico property manager and apartment complex due to allegations of sexual harassment by the former property manager. The lawsuit claimed that the property manager engaged in unwelcome sexual conduct towards female tenants, including inappropriate … Continue reading Avoiding the Justice Department’s Wrath: 4 Lessons from a $360K Sexual Harassment Lawsuit